Human-First AI

AI is a superpower
Learn to use it, build with it, lead with it

CitizenWorks empowers teams to confidently integrate AI into their daily workflows. We combine practical strategy, training, and custom automation builds to put the power of AI into the hands of the people doing the work.

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A CitizenWorks workshop in session at Kiln
Jamie Christensen walking a team through the CitizenWorks approach

Make AI actuallywork for you

AI tools are everywhere. Clear guidance on how to use them isn't. We help individuals, teams, and businesses move from curious to capable. Whether you're exploring AI, looking to upskill your team, or build a custom automation, we help you get started.

This is what it looks like

Real people, real workshops, real fun.

A CitizenWorks AI workshop in session
AI for the Rest of Us workshop
The Reno AI community happy-hour meetup
Reno AI community meetup
Attendees at a CitizenWorks Lunch & Learn workshop
Lunch & Learn workshop
Jamie Christensen leading a live AI training session
Live AI training

We start with your people

Process before technology

We fix the workflow before we add AI. This saves months of wasted effort.

Capability over dependency

Your team owns everything we build. When we leave, the capability stays.

Change management, not tool training

We focus on the habits, incentives, and systems that make adoption stick.

A workshop attendee smiling during a CitizenWorks session

Don't take our word for it

Speaker management used to take me 40 hours a month. It takes 4 now.
Elise O’Brien
Event Producer, Future Media Concepts
I used to update pricing files at 6am every Sunday. That’s fully automated now.
Ernie
Owner, Studio 5x5
We ran client onboarding on spreadsheets for years. Now it’s a single automated flow that handles everything.
Alex
Owner, Cruisers Academy
As a creative agency, I didn’t think automation was for us. Turns out it’s what freed us up to actually be creative.
Kristine
Admin Assistant, SUMMR Creative
I was copying form responses into ChatGPT to build schedules. Now it happens automatically the second someone submits.
Kara
Ops Manager
It connected the dots between different tools and use cases. I can actually see where AI supports efficiency now — that clarity wasn’t there before.
Britta
Chief of Staff
The way Jamie breaks down AI for business owners is something I haven’t seen anyone else do.
Rebekah
Managing Director, Business Flow Group
Jamie Christensen at a CitizenWorks workshop

Meet the founder

Jamie Christensen spent a decade in healthcare operations before founding CitizenWorks. She helps organizations adopt AI in a practical, human-first way.

Citizen. Works.

Citizen

Everybody — not just the technical team. The people who understand how the work gets done are the ones who create the most value with AI.

Works

The work itself, and the proof that this approach works. People who've never written a formula go from skeptical to shipping live automations in weeks.

A CitizenWorks session with community members in Northern Nevada
The Citizen Project

100 Conversations Shaping Our Future

We're documenting the voices defining the future of work in Northern Nevada. Over the next year, CitizenWorks is sitting down with 100 leaders, educators, and innovators to explore how technology is reshaping our region—and how we can navigate that change together.

Coming Soon

AI for the rest of us

Building the bridge between where AI is going and where 98% of the workforce is today.